~Excuse me...what did you jus say ??~
hmph..jus back from the bank..and gosh..all i wanted to do was to replace my ATM card(cos the plastic is peeling off) and wat did i get..allow me to recount the "sequel"
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(Lookin @ my watch, gosh its 11.10am, have to rush..i'm on lunch duty today and have to be back by 12pm..rushed to a bank branch & took a queue # )

Me : (thinking to myself..) mm..that will be fast, jus 2 more & its my turn..

5 Mins later...
Mr A (abit plump) came over and asked : "Miss, do you have a savings plan?"
Me : "Yes"
Mr A : "tat's gd..do u know that the interest is only 0.2% and now we have a savings plan + protection BUT the savings is not the premium"
Me : "huh, how can it not be the premium.. it's an endownment, right ?
Mr A : " no, Miss.. it's a savings plan + protection. not PREMIUM"

Me : (getting frustrated) so since you say its savings, i can withdraw the $ anytime, rite ?
Mr A : " No, Miss.. you can only withdraw the $ after 2 years..and if you save for 10 years. the amount you get will be more than wat you save"
Me : (looking pissed) of cos, it should be more!! anyways, do you then have a write-up on this, since i still do not understand how can it be savings & not premium ??
Mr A : We do not have any writeup, only this brochure which states that you can have a IPOD if you save $XXX and a phone if you save $XX......
Me : "its ok..i am not here to buy a IPOD/Phone"
20 mins later.... finally my Q no.

Another 5 mins for Officer X to key in my data....

Another 5 mins to get the new card & PIN approved....(thats 30 mins and no card yet)

Finally.. another Officer Y(came over and returned me my NRIC and new ATM Card..

Me : (Standing up) thanks alot

Officer Y : No..! Sit Down !
(I was stunned and fell back to my seat..too shocked to say anything)

Officer Y : "Sit down & wait for Officer X to come back" ( then she walked away)

~Officer X came back shortly, cut my old ATM into half and look @ me...

Officer X : "errr.. yah... its done"
Me : "erm...its done..so can i go now? cos that lady asked me to sit and wait for you"

Officer X : "yar... ok, you can go now"

~ Gosh..OMG..all i wanted was to change a new ATM card..wat a horrible experience..with ppl not knowing their stuffs..trying to pull a fast one..playing around with the terminology..i hate it when ppl treat me like a fool..as if i cannot differentiate a savings account / endownment place..commanding me to sit and wait..while they take their own sweet time..gosh..and i am only left with a short time to grab a sandwich and rushed back in my heels..only able to catch my breath as i land my butt on my seat...~sigh...wat a lunchtime~